DialogFlow Chatbot

A new and engaging ways for users to interact with the clients’ product

Project Overview

The client reached out to us to manage the CRON tasks and scripts using Visual Cron. VisualCron is an automation, integration and task scheduling tool for Windows. Client wanted to automate certain Order processing tasks using it.

The project needed us to use Dialogflow for the automation. Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, anyone can provide new and engaging ways for users to interact with the clients’ product.

Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech.

DialogFlow chatbot

How we solved the issue 

We built the scripts, tested and deployed it on a windows instance on AWS EC2.

Technology Used

  • Node.js
  • Express.js
  • MongoDB
  • SaaS

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